Primary Healthcare

“It does provide good value for money. In fact, overall it’s an excellent system that does exactly what it says on the tin.”
James Young Practice Manager White Medical Group

“It has helped with patient communication, improved patient satisfaction and reduced call congestion.”
Simon Royal Practice Manager Burnley Wood Medical

Secondary Healthcare

“It is an excellent system which helps to alleviate congestion, improve staff morale, improve patient access and promote self management. In my opinion, all walk-in clinics should opt to have this system installed.”

Housing Associations

Full Lone Worker solutions.

Automated credit card payment system over the phone.

Surveying customers while they wait to speak to a representative.

Integration into your existing databases.


With systems installed at every level of government, Voice Connect’s versatile modular solutions offer cost effective, reliable performance with cutting edge technology.

Emergency Services

Voice Connect’s call handling and message distribution systems sit at the heart of the countries emergency services telecoms systems.

Scalable and reliable, they are always there when you need them.


Voice Connect is an organisation that utility companies trust and rely upon.

  • Lone Worker solutions
  • IVR call handling and Messaging
  • Payment systems


“Not only is VC Smart Mail easy to use once set up, it also saves us time and money,” explains Simon.

“The system sorts all the letters out for us. It also reduces costs in two different ways: firstly in terms of staff time, and secondly the cost of sending the letters out is cheaper than we could do ourselves.”

Departmental Contacts

Sales Director

Paul Trayler

Paul Trayler
Tel: 0116 2324606
Fax: 0844 412 7237

Customer Relations

Michelle Spencer
Tel: 0116 2324661
Fax: 0844 412 7256

Projects Team

Tel: 0116 2324616
Fax: 0844 412 7246

IMS Manager

Voice Connect – Complaints Policy and Procedure

Anthony Mason
Tel: 0116 2322622 ext 65

Accounting Team

Tel: 0116 2322622 ext 2201
Fax: 0844 412 7247

Voice Connect Ltd 8-12 Fir Tree Lane Groby Leicester LE6 0FH

Company Registration No 2689638 VAT No. 558 7440 08 .

Please note calls may be recorded for training purposes.