Primary Healthcare

“It does provide good value for money. In fact, overall it’s an excellent system that does exactly what it says on the tin.”
James Young Practice Manager White Medical Group

“It has helped with patient communication, improved patient satisfaction and reduced call congestion.”
Simon Royal Practice Manager Burnley Wood Medical

Secondary Healthcare

“It is an excellent system which helps to alleviate congestion, improve staff morale, improve patient access and promote self management. In my opinion, all walk-in clinics should opt to have this system installed.”

Housing Associations

Full Lone Worker solutions.

Automated credit card payment system over the phone.

Surveying customers while they wait to speak to a representative.

Integration into your existing databases.


With systems installed at every level of government, Voice Connect’s versatile modular solutions offer cost effective, reliable performance with cutting edge technology.

Emergency Services

Voice Connect’s call handling and message distribution systems sit at the heart of the countries emergency services telecoms systems.

Scalable and reliable, they are always there when you need them.


Voice Connect is an organisation that utility companies trust and rely upon.

  • Lone Worker solutions
  • IVR call handling and Messaging
  • Payment systems


“Not only is VC Smart Mail easy to use once set up, it also saves us time and money,” explains Simon.

“The system sorts all the letters out for us. It also reduces costs in two different ways: firstly in terms of staff time, and secondly the cost of sending the letters out is cheaper than we could do ourselves.”

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24-hour automated appointment booking system 'saving GP time'

Pulse report on how Patient Partner is ‘saving time’ for practices in south-west England.

The ‘Patient Partner’ system, funded by NHS England and NHS Bath and North East Somerset CCG for a two-year trial, has been installed in 25 out of 27 GP practices in the region, and is intended to save time for practices as well as improving patient access.The automated appointment booking system allows patients to book, amend and cancel appointments round the clock.

A CCG spokesperson told Pulse that it has ‘already seen hours of practice time saved including from people using the system to cancel appointments and therefore avoiding no-shows’.