Primary Healthcare

“It does provide good value for money. In fact, overall it’s an excellent system that does exactly what it says on the tin.”
James Young Practice Manager White Medical Group

“It has helped with patient communication, improved patient satisfaction and reduced call congestion.”
Simon Royal Practice Manager Burnley Wood Medical

Secondary Healthcare

“It is an excellent system which helps to alleviate congestion, improve staff morale, improve patient access and promote self management. In my opinion, all walk-in clinics should opt to have this system installed.”

Housing Associations

Full Lone Worker solutions.

Automated credit card payment system over the phone.

Surveying customers while they wait to speak to a representative.

Integration into your existing databases.


With systems installed at every level of government, Voice Connect’s versatile modular solutions offer cost effective, reliable performance with cutting edge technology.

Emergency Services

Voice Connect’s call handling and message distribution systems sit at the heart of the countries emergency services telecoms systems.

Scalable and reliable, they are always there when you need them.


Voice Connect is an organisation that utility companies trust and rely upon.

  • Lone Worker solutions
  • IVR call handling and Messaging
  • Payment systems


“Not only is VC Smart Mail easy to use once set up, it also saves us time and money,” explains Simon.

“The system sorts all the letters out for us. It also reduces costs in two different ways: firstly in terms of staff time, and secondly the cost of sending the letters out is cheaper than we could do ourselves.”

Voice Connect restructures to stay ahead of customer priorities in 2013

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Voice Connect restructures to stay ahead of customer priorities in 2013

Voice Connect Ltd with it’s 22 year history of supplying computer telephony solutions to private businesses, councils, police forces and the NHS has carried out a major re-shuffle to ensure that clients’ changing needs are being met in the technology-led industry.

The restructuring at Leicestershire based Voice Connect includes new roles for some of the company’s key personnel. Managing Director Stefan Olsberg, who helped set up the company in 1991, will be taking on the new role of Channel Distribution Liaison, working with telecoms resellers from across the UK telecommunications industry.

“Having run my own dealer network prior to setting up Voice Connect, I am looking forward to using this experience to ensure that we build productive and profitable relationships with all our Channel Distribution networks,” he comments.

Moving from the role of Channel Distribution Manager, Steve Wrightam will be assuming the position of Commercial Manager, overseeing the development of future Voice Connect products. Sarah Sanders is to take on the role of General Manager, organising day to day operations at the company.

“The communications industry is constantly changing due to new technologies and it’s important that we move with those changes, both in the way that we work and the new products and services that we develop,” comments Stefan. “We have now organised our team to work in the most efficient way, which will benefit both customers and staff.”