Bespoke Database Integration

Would you like to give 24/7 access to information and services to your clients via the phone, saving time and money on call handling?

  • Link essential services
  • Payment systems
  • Booking systems
  • Allow clients to change personal information

Bespoke Database Integration

Database Integration

Voice Connect’s experienced development team have completed many database integrations, enabling our customers to offer 24/7 phone and touch screen services to their clientele. The ability of the VC3 (Voice Connect’s third generation voice server) to connect with virtually any phone system allows bespoke services to be quickly developed, and the solutions are scalable to suit any business need, small or large.

Which services would you like to offer your callers?

Booking – appointment or room booking
Payments – rents, services, parking fees, fines
Information – services available, timetables, availability
Surveying – questionnaires, feedback, voting

The above list are just suggestions of what is possible, Voice Connect’s skill is in taking a customer’s idea of a desired service and turning it into reality. Simply call us and discuss what you are trying to achieve and we can quickly give you an idea of how the solution could work and the costs involved.

Some of our previous database integrations

NHS – appointment booking (phone)
NHS – appointment reminders and confirmations (texting)
Council/Housing – Rental Payments (phone)
NHS – Repeat prescriptions (phone)
NHS – Check-in systems (touch screen kiosk)
NHS – Triage and vending system (touch screen kiosk, vending machines)
Education – attendance systems (texting, phone)
Marketing – Points reward cards (phone)
NHS – Letter printing (automated postal services)

Call us and ask to speak to a member of the Sales or Business Development team to get an idea of the many ways we can help to achieve your business goals.