Utilities

Voice Connect is an organisation that utility companies trust and rely upon.

  • Lone Worker solutions
  • IVR call handling and Messaging
  • Payment systems

Utilities

Voice Connect are experienced at supplying core communications and lone worker technologies to the utilities sector. Our customer call handling and routing systems have been deployed to aid organisations improve call flow and to offer greater customer service.

Voice Connect’s VC Lone Worker system protects thousands of workers. The use of new technologies including phone apps on smart phones has lead to even higher levels of safety and convenience and this can now be sourced as a hosted solution with Alarm Receiving Centre (ARC) backup.

With the development of speech recognition and our expertise in database integration, Voice Connect enables organisations to offer their customers full self service 24/7 solutions.