Primary Healthcare

“It does provide good value for money. In fact, overall it’s an excellent system that does exactly what it says on the tin.”
James Young Practice Manager White Medical Group

“It has helped with patient communication, improved patient satisfaction and reduced call congestion.”
Simon Royal Practice Manager Burnley Wood Medical

Secondary Healthcare

“It is an excellent system which helps to alleviate congestion, improve staff morale, improve patient access and promote self management. In my opinion, all walk-in clinics should opt to have this system installed.”

Housing Associations

Full Lone Worker solutions.

Automated credit card payment system over the phone.

Surveying customers while they wait to speak to a representative.

Integration into your existing databases.

Government

With systems installed at every level of government, Voice Connect’s versatile modular solutions offer cost effective, reliable performance with cutting edge technology.

Emergency Services

Voice Connect’s call handling and message distribution systems sit at the heart of the countries emergency services telecoms systems.

Scalable and reliable, they are always there when you need them.

Utilities

Voice Connect is an organisation that utility companies trust and rely upon.

  • Lone Worker solutions
  • IVR call handling and Messaging
  • Payment systems

Education

“Not only is VC Smart Mail easy to use once set up, it also saves us time and money,” explains Simon.

“The system sorts all the letters out for us. It also reduces costs in two different ways: firstly in terms of staff time, and secondly the cost of sending the letters out is cheaper than we could do ourselves.”

Manuals

Alarm_Reporting_Unit_-_1_0
Desktop_Availability_5-0-5_-_User_Guide_-_Issue_1-00
Desktop_Integration_-_1_1.pdf
Desktop_Integration_5-0-5_-_Installation_and_Setup_Guide_-_Issue_1-00.pdf
Desktop_and_Email_Notification_-_1_1.pdf
ESpeech.pdf
Fax_Master_-_1_1.pdf
ICRIS_2-0-4_-_User_Reference_Guide_-_Issue_1-00.pdf
Informer_3-3-15_-_User_Reference_Guide_-_Issue_1-00.pdf
Informer_IP_Recorder_1-00-0001_-_User_Guide_-_Issue_1-00.pdf
LoneWorker_-_Implementation_Pack_-_Issue_1-02.pdf
LoneWorker_2-02-0004_-_User_Guide_-_Issue_1-01.pdf
LoneWorker_GPS_and_GSM_Tracking_-_Quick_Reference_Guide_-_Issue_1-00.pdf
LoneWorker_Identicom_-_User_Guide_-_Issue_1-01.pdf
Lone_Worker_Booklet.pdf
Majax_Editor_1-9_and_Majax_Web_1-1_-_User_Reference_Guide_-_Issue_1-00.pdf
MediaBank_2_-_Owners_Guide_-_Issue_1-01.pdf
MediaBank_2_-_Owners_Menu_Summary_-_Issue_1-00.pdf
MediaBank_2_-_Press_Guide_-_Issue_1-01.pdf
Medical_Messenger_3-01-0003_-_User_Guide_-_Issue_1-01.pdf
Medical_Messenger_Supplement_-_Vision_Contact_File_Export_Guide_-_Issue_1-00.pdf
Medical_Messenger_4_-_Change_to_EMIS_Web_-_Issue_1-00.pdf
Message_Unification_-_1_2.pdf
Patient_Call_1-00-0005_and_Patient_Recall_1-00-0000_-_User_Guide_-_Issue_1-01.pdf
Patient_Partner_4-4_-_Admin_Client_-_Barred_Patients_Guide_-_Issue_1-00.pdf
Patient_Partner_4-4_-_Owners_Guide_-_Issue_1-01.pdf
Patient_Partner_5_-_Admin_Client_-_Barred_Patients_and_Config_Editor_Guide_-_Issue_1-00.pdf
Q-Master_4-01-0141_and_Q-View_5-0-5_-_User_Reference_Guide_-_Issue_1-00.pdf
SIMS_XML_Exporter_4-00_-_User_Guide_-_Issue_1-00.pdf
SMS_Desk_2-01-0000_-_User_Guide_-_Issue_1-00.pdf
System_Manager_4-01-0169_-_Installation_Guide_-_Issue_1-01.pdf
System_Manager_4-01-0173_-_User_Reference_Guide_-_Issue_1-00.pdf
System_Manager_5_-_Installation_Guide_-_Issue_1-00.pdf
VCSMS_Bulk_Preset_-_User_Guide_-_Issue_1-00.pdf
VC_Relay_2-02_-_Administrators_Reference_Guide_-_Issue_1-00.pdf
VC_Relay_2-03-0007_-_Web_Interface_Guide_-_Issue_1-03.pdf
Vision_SMS_2-1-5-508_-_User_Guide_-_Issue_1-00.pdf
zzdownload
zzLWdownload