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About Us

Voice Connect was formed to bring Voicemail and Auto Attendant systems to the UK. Over time by listening to our customers, our product range diversified until we became the technology provider we are today.

Voice Connect prides itself on being innovators in the Digital Age, drawing on over 30 years of solid experience. Our focus is on levelling up access and ensuring no user is left behind by allowing users to communicate in their preferred method.

Our end-to-end solutions are offered through a full cloud or hybrid service and will solve problems you face through seamless integration, enhancing the customer experience.

With Voice Connect, you will receive a service that operates 24/7 whilst retaining the personal touch and delivering customer-centric results.

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    Contact Us

    Voice Connect Ltd,

    8-10 Fir Tree Lane,

    Groby, Leicestershire,

    LE6 0FH

    0116 232 2622

    Help & Support

    Key Features

    Phone Access

    The telephone remains the preferred method for patients to contact NHS services. Clinic Partner allows users to book, check, change, and cancel appointments automatically using their telephone keypad or mobile phone.

    Online Booking

    Using email registration, Clinic Partner, enables patients to access past and future appointments from their profile on our web portal. The portal sends appointment reminders via text and allows patients to book and cancel as and when they require.

    Self Check-in

    Be it a fixed kiosk or iPad/tablet check in, Clinic Partner works to alleviate pressure from the reception team with its self-check in features, allowing patients to automatically check-in when they arrive for their appointment. *Please note this is a software only element - the screen is not provided by Voice Connect*

    Calling Screen

    Clinic Partner comes with a waiting room display feature. The system highlights when clinicians are ready for the next patient and directs them to the correct room/cubicle. The feature can also display bespoke messages at the bottom of the screen, managed from the main back office. * Please note this is a software only element - the screen is not provided by Voice Connect*

    Facility Management

    Users of Clinic Partner can configure the system to their bespoke needs, this includes; number of rooms available, clinic opening hours, appointment availability, walk-in appointment availability and weekend/Bank Holiday management.

    Reporting

    Run reports online or via Microsoft Excel, Clinic Partner allows users to have valuable data at their fingertips. The system allows supervisors to access reporting remotely, aiding staff management and planning.

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