Our Core Values
Voice Connect was formed to bring Voicemail and Auto Attendant systems to the UK. Over time by listening to our customers our product range diversified until we became the technology provider we are today.
Voice Connect prides itself on being an integrator of our customer’s technologies, linking our clients and their customers with their back office systems. It could be Patient Partner linking patients to available appointments and services in the NHS, Tennent’s to pay rent 24/7 over the phone or lone workers secure in the knowledge that someone will be aware if something happens to them.
Voice Connect’s innovation, our ability to listen to customers’ needs and our excellence in deploying services means our solutions meet or clients demands.
Imagine. Create. Connect.

Founded in 1991, Voice Connect has built an established reputation designing, developing and delivering specialist computer telephony solutions. During this time we have provided solutions for many types of organisation including the NHS, Government and other Public Sector, Education, Armed Forces, Utilities, Charities and a diverse range in the commercial sector.
1992
An Instant success DOS based Voicemail & Auto Attendant systems begin to be installed across the UK.
1996
Voice Connect are the first to bring SMS text alerts when voice messages are left on mobile phones.
1999
Our outbound messaging platform VC Relay is developed. Communicating by; telephone, text, email and fax.
2000
E-Speech is released, giving voicemail clients the ability to listen to emails on the move.
2001
Seeing a gap in the market for reliable lone working services – Voice Connect develop our first onsite Lone Working solution.
2002
Voice Connect deploy our first replicated services at West Midlands Police.
2002
Majax, Voice Connect’s major incident staff call out solution is released.
2003
Informer for Schools is developed as the first schools’ texting solution, integrating with the Capita SIMS attendance software.
2004
Vision SMS is launched as INPS’ first text reminder service. This is the forerunner to Medical Messenger.
2004
Patient Partner integrates with the FrontDesk appointment booking solution.
2006
We become development partners with EMIS, bringing Patient Partner to a much larger audience.
2008
Voice Connect become development partners with TTP, integrating Patient Partner with SystmOne, 95% of all GP practices can now have the option to purchase the system.
2009
Automated Telephone Repeat Prescription ordering is first developed for SystmOne users.
2010
We bring desktop postal services to the market – clients can now get all the materials, letters printed, and delivered for less than the price of a stamp!
2011
We develop Speech recognition technologies using the Nuance engine.
2011
Voice Connect deploy our first onsite Credit Card Payment system.
2012
Voice Connect invests in our own ARC (Alarm Receiving Centre) to offer hosted lone working solutions.
2014
Voice Connect launch Payment Portal, enabling clients to take IVR, web and Virtual Terminal credit card payments.
2016
Voice Connect develop Patient Partner for Microtest meaning it can now be deployed onto every primary care clinical system. Patient Partner is also developed onto the Sangix platform for Phlebotomy services in hospitals, the first non primary care specific integration.
2018
Voice Connect develop our integrated Lone working ID badge, bringing new technologies to the lone working market.