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Go for it!

by | Dec 7, 2018 | Health Sector

Go for it! Drayton Surgery’s advice on choosing Patient Partner

The Drayton Surgery in Portsmouth (www.thedraytonsurgery.co.uk) installs our 24/7 automated telephone appointment booking system, Patient Partner.

The Drayton Surgery has found Patient Partner to help deal with the volume of calls in a far more cost effective way than employing additional staff. It has also helped reduce the stress and pressure on existing staff.

Sandra Jordan, Practice Manager at Drayton surgery explains “Patient Partner has freed up our reception staff to undertake other practice duties, thereby enhancing patient care. The number of peak calls has definitely reduced as they are being managed automatically via Patient Partner. Staff have agreed it has made a huge difference.” and when asked what would you say to any other surgery thinking about using Patient Partner, Sandra was very clear “Go for it ! You won’t regret it”


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