Software to support UK based surgeries, hospitals and pharmacies.
Voice Connect health sector
Founded in 1991, Voice Connect has developed a lengthy history of working with health care providers, including GP surgeries, hospitals, pharmacies and private practitioners. Specialising in integrating with SystmOne, EMIS, Vision, Frontdesk and Microtest, you can depend on us for simple to use streamlined solutions.
WHO WE WORK WITH
WHO WE INTEGRATE WITH
WHO WE PARTNER
WHO WE INTEGRATE WITH
Voice Connect’s Patient Partner is a system that enables patients to book, cancel, check or change appointments at any time of night or day using their telephone. The system works in real time, connecting to your existing telephone system and integrating with your appointment booking software. The facility acts as a 24/7 receptionist, freeing up staff for other duties and enabling patients to access services outside of normal surgery hours.
Text messaging, email and postal service for GP surgeries, hospitals and clinics, enabling you to send appointment confirmations, reminders and health campaigns directly to your patients in a cost effective manner. Text reminders are essential for every health provider to reduce DNAs and their associated costs.
For Health Campaigns, the system utilises the patients available contact information and the cheapest way to get in touch with them. For example, on a sliding scale; email is free, text messages are low cost and letters most expensive. Depending on the contact information held on your system, we would send campaigns to your clients in the cheapest way possible.
Voice Connect’s Smart Mail system is a pay-as-you-go service which sends letters to your patients via a secure online portal. Smart Mail enables surgeries to mail patients with no need for printing, folding, stuffing envelopes or sticking stamps! Simply upload a letter template (as a Word or PDF file) and a list of names and addresses (as an Excel or CSV file) through the secure portal, choose from the options such as A4 / A5, Colour / Black and white, and the letters will be printed and delivered on your behalf, all for less than the price of a stamp!
Voice Connect’s automated repeat prescription service enables patients to order prescriptions via their telephone, 24 hours a day, 7 days a week, without the need to contact reception. The system is available as a stand-alone solution or in connection with Patient Partner, reducing pressure on your reception and improving access for patients. To find out more, speak with one of our experts.