0116 232 2622

Voice Connect Support

Speak to our friendly helpdesk team with your enquiries.

Maintenance Cover

Voice Connect offer three levels of maintenance cover, to suit all needs and budgets;

  • Standard Cover, 09:00am to 17:00pm , Monday to Friday, excluding Bank and Public Holidays in England;
  • Premier Cover, 08:00am to 20:00pm , 7 days a week, excluding Christmas Day, Boxing Day and New Year’s Day;
  • Premier Plus Cover, 24 hours a day, 7 days a week, including Christmas Day and New Year’s Day.


Our support team can be contacted on
0116 232 2622 opt.1 or email Support@voiceconnect.co.uk

Remote Support


The Voice Connect Technical Support Helpdesk provides support to customers with a maintenance contract. If you call the helpdesk, you may be directed to this page to enable us to connect to your computer.


Training is an essential part of any solution deployment and when you have a system as powerful as the VC3 voice server, it is advantageous to receive periodic training on system management to cover new features and enhancements. All training is provided by experienced Voice Connect staff and can be tailored to your organisations or personal needs.

To obtain further information, speak to your account manager who will be happy to discuss the different training options.

Need to know how to do something quickly? Have a quick word with one of our engineers or search our Lone Worker customer guides here.


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