Integrated Payment Solutions
Streamlining card payments with back office systems and CRM
HOW TO INTEGRATE PAYMENT SYSTEMS
Voice Connect has built an extensive history as an integrator, becoming experts in making systems work together. Payment processing is no different, be it accepting IVR telephone payments, card transactions via Virtual Terminal or face to face payment, life becomes easier when all systems communicate. An example of an integrated solution would be a payment solution reading outstanding balances from an existing customer database and writing back into the database once the transaction has been approved.
BENEFITS OF INTEGRATING PAYMENT SOLUTIONS TO CRM AND BACK OFFICE DATEBASES
As technology progresses the need for manual and time consuming responsibilities reduces, freeing up time to carry out other tasks…namely working smarter! The benefits of combining systems include;
- Reducing human error when making/accepting transactions
- Streamlining the customer journey when making card payments
- Easy reporting/accounting as payment and customer information is kept on one system
- Real time reporting rather than waiting for a manual upload of data
- Saves staff time
- Automatic systems such as IVR and integrated web facilities run 24/7 often outside of office hours and over holiday periods
BESPOKE PAYMENT INTERGRATION
Voice Connect are pleased to offer payment integration to your existing customer database, CRM system or customer facing portal. Allowing your payment facilities to work efficiently for your staff and clients. We cover a wide variety of business, including the following transactions; rental payments (including local authority) debt collection, fines and enforcements, travel payments and automated invoices. If you have requirements which aren’t listed our in house development team will be happy to assist.
HOW TO ARRANGE PAYMENT SYSTEM INTEGRATION
It all starts with a call…speak to our payments experts today to discuss your integration options. Whether your business uses a bespoke back end system or a well-known branded CRM, our development team can assist with streamlining credit card transactions throughout the company.
