- Automatically take card payments over the phone
- Remove phone congestion
- PCI compliant
- Integrate with your database
- Work with your existing phone provider
Accept safe and secure payments from clients and customers across the phone 24/7, 365 days a year, with a dedicated IVR payment phone line from Voice Connect. We help businesses and organisations across the UK with a range of integrated payments services and bespoke software solutions.
IVR stands for Interactive Voice Response, and provides a secure platform to accept automated telephone transactions. These are most commonly used to pay invoices for services such as medical bills, rent and utilities.
This automated service is available round the clock, and doesn’t require an employee to operate, providing a cost-effective payment solution for your business. Our IVR system can use either a new or existing dedicated phone line. Clients or customers call this number and enter a reference code, confirming the amount due. In order to finalise the payment, the customer keys in their card details. No card details are stored by Voice Connect or received by the company accepting the IVR payment, ensuring these transactions remain simple, safe and secure.
If you’d like to know how your business could benefit from accepting IVR payments, contact us using the link below.Get a Quote
Telephone Card Payments
Although online payments are commonplace, not everybody will have access to a computer or smartphone. The ability to accept telephone card payments can make your business more accessible to customers and clients who may not be able to pay using other means, ensuring you won’t be turning away business.
To accept IVR payments, you will need a merchant account, which authorises payments from your customer’s personal account into your business account, releasing funds between the two. At Voice Connect, we work closely with a variety of merchant account providers. Our team can help you obtain a merchant account using one of our partnering companies, and secure competitive rates for your processing costs.
We also help you stay PCI-DSS compliant. Our systems do not record or retain any card details, helping you to achieve the highest level of PCI-DSS compliance possible while ensuring the safety of your customers’ card details.
Are you ready to start taking card payments over the phone? Contact Voice Connect using the quick and easy enquiry form below, and we’ll be in touch with more information and a free quote.