“The start of the journey” Stefan Olsberg – Managing Director, Geoff White (Non-Exec) and David Harrison – Technical Director decide to form a company to bring Voicemail to the UK, originally named Voicebank, later to become Voice Connect as we know today.
An instant success DOS based Voicemail & Auto Attendant systems begin to be installed across the UK.
Paul Key, Voice Connect’s Technical Consultant, Network Manager and longest serving member of staff, joins the company as an engineer to help with the installation demands.
Mike Butler, Voice Connect’s Chief Design Engineer joins to help bring the next generation of technology to the Voicemail market, starting with the launch of our new system later that year.
Voice Connect are the first to bring SMS text alerts when voice messages are left on mobile phones.
Paul Trayler, Voice Connect’s Sales Director joins the company from BT, in a sales role to strengthen the sales team.
Our outbound messaging platform VC Relay is developed. Communicating by; telephone, text, email and fax.
E-Speech is released, allowing voicemail clients to listen to emails on the move.
Voice Connect’s Operations Director, Sarah Sanders joins the team in a telesales capacity, before moving through the company to head up Service Delivery, Engineering and HR.
Seeing a gap in the market for reliable lone working services – Voice Connect develop our first onsite Lone Working solution.
Voice Connect deploy our first replicated services at West Midlands Police.
Majax, Voice Connect’s major incident staff call-out solution is released.
Informer for Schools is developed as the first schools’ texting solution, integrating with the Capita SIMS attendance software.
Patient Partner begins its development path with our first clinical database integration being with the INPS Vision appointments database.
Vision SMS is launched as INPS’ first text reminder service. This is the forerunner to Medical Messenger.
Patient Partner integrates with the FrontDesk appointment booking solution.
We become development partners with EMIS, bringing Patient Partner to a much larger audience.
Voice Connect become development Partners with TPP, integrating Patient Partner with SystmOne, 95% of all GP practices can now have the option to purchase the system.
Automated Telephone Repeat Prescription ordering is first developed for SystmOne users.
We bring desktop postal services to the market – clients can now get all their materials and letters printed and delivered for less than the price of a stamp!
We develop Speech recognition technologies using the Nuance engine.
Voice Connect deploy our first onsite Credit Card Payment system
Voice Connect invests in our own ARC (Alarm Receiving Centre) to offer hosted lone working solutions.
Voice Connect launch Payment Portal, enabling clients to take IVR, Web and Virtual Terminal credit card payments.
Voice Connect developed Patient Partner for Microtest, meaning it can now be deployed onto every primary care clinical system, Patient Partner is also developed onto the Sangix platform for Phlebotomy services in hospitals, the first non-primary care specific integration.
Voice Connect develop our integration Lone Working ID badge, bringing new technologies to the lone working market.
Patient Partner becomes a cloud based solution.
Repeat prescriptions are now available through Emis.